Conscious Choice Nutrition PRIVACY NOTICE
Conscious choice nutrition holds some information about you. This document outlines how that information is used, who I may share that information with and how I keep it secure. This notice does not provide exhaustive detail. However, I am happy to provide any additional information or explanation needed. Any requests for this should be sent to firstname.lastname@example.org. I keep my Privacy Notice under regular review. This Privacy Notice was last reviewed in May 2018.
- What I Do
Conscious choice nutrition provides nutritional therapy services to clients to improve their health through diet and lifestyle interventions. I focus on preventative healthcare, the optimisation of physical and mental health and chronic health conditions. Through nutritional therapy consultations, dietary and lifestyle analysis and biochemical testing, I aim to understand the underlying causes of your health issues which I will seek to address through personalised dietary therapy, nutraceutical prescription (supplements) and lifestyle advice.
I also conduct nutrition education workshops and seminars.
- How I Obtain Your Personal Data
Information provided by you
You provide me with personal data in the following ways:
– By completing a nutritional therapy questionnaire
– By signing a terms of engagement form
– During a nutritional therapy consultation
– Through email, over the telephone or by post
This may include the following information:
– basic details such as name, address, contact
– details of contact I have had with you such as referrals and appointment requests
– health information including your previous medical history, dietary, lifestyle,
– supplement and medicine details, biochemical test results, clinic notes and health
– GP contact information
I use this information to provide you with direct healthcare. This means that the
legal basis of my holding your personal data is for legitimate interest.
Following completion of your healthcare I retain your personal data for the period defined by
my professional association BANT and registrant body, the CNHC. This enables me to
process any complaint you may make. In this case the legal basis of my holding your
personal data is for contract administration.
Information I get from other sources
I may obtain sensitive medical information in the form of test results from biochemical testing
companies. I use this information to provide you with direct healthcare. This means
that the legal basis of my holding your personal data is for legitimate interest.
- How I use your personal data
I act as a data controller for use of your personal data to provide direct healthcare. I also act
as a controller and processor in regard to the processing of your data from third parties such
as testing companies and other healthcare providers.
I undertake at all times to protect your personal data, including any health and contact
details, in a manner which is consistent with my duty of professional confidence and the
requirements of the General Data Protection Regulation (GDPR) concerning data protection.
I will also take reasonable security measures to protect your personal data storage.
I may use your personal data where there is an overriding public interest in using the
information e.g. in order to safeguard an individual, or to prevent a serious crime. Also
where there is a legal requirement such as a formal court order. I may use your data for
marketing purposes such as newsletters but this would be subject to you giving me your
- Do you share my information with other organisations?
I will keep information about you confidential. I will only disclose your information with other
third parties with your express consent with the exception of the following categories of third
– My registrant body, CNHC and our professional association, BANT, for the
processing of a complaint made by you
– Any contractors and advisors that provide a service to me or act as my agents on the
understanding that they keep the information confidential
– Anyone to whom I may transfer my rights and duties under any agreement I have
– Any legal or crime prevention agencies and/or to satisfy any regulatory request (e.g.,
CNHC) if I have a duty to do so or if the law allows me to do so
I will seek your express consent before sharing your information with your GP or other
healthcare providers. However, if I believe that your life is in danger then I may pass your
information onto an appropriate authority (such as the police, social services in the case of a
child or vulnerable adult, or GP in case of self-harm) using the legal basis of vital interests.
I may share your case history in an anonymised form with my peers for the purpose of
professional development. This may be at clinical supervision meetings, conferences, online
forums, and through publishing in medical journals, trade magazines or online professional
sites. I will seek your explicit consent before processing your data in this way.
- What are your rights?
Every individual has the right to see, amend, delete or have a copy, of data held that can
identify you, with some exceptions. You do not need to give a reason to see your data.
If you want to access your data you may make a subject access request in writing to
email@example.com. Under special circumstances, some information may be withheld. I shall respond within 20 working days from the point of receiving the request and all necessary information from you. Our response will include the details of the personal data I hold on you including:
– Sources from which I acquired the information
– The purposes of processing the information
– Persons or entities with whom I am sharing the information
You have the right, subject to exemptions, to ask to:
- Have your information deleted
- Have your information corrected or updated where it is no longer accurate
- Ask me to stop processing information about you where I am not required to do so by
law or in accordance with the BANT and CNHC guidelines.
- Receive a copy of your personal data, which you have provided to me, in a
structured, commonly used and machine-readable format and have the right to
transmit that data to another controller, without hindrance from me.
- Object at any time to the processing of personal data concerning you
I do not carry out any automated processing, which may lead to automated decision based
on your personal data.
- What safeguards are in place to ensure data that identifies me is secure?
I only use information that may identify you in accordance with GDPR. This requires me to
process personal data only if there is a legitimate basis for doing so and that any processing
must be fair and lawful.
Within the health sector, I also must follow the common law duty of confidence, which
means that where identifiable information about you has been given in confidence, it should
be treated as confidential and only shared for the purpose of providing direct healthcare. I
will protect your information, inform you of how your information will be used, and allow you
to decide if and how your information can be shared.
I also ensure the information I hold is kept in secure locations, restrict access to information
to authorised personnel only, protect personal and confidential information held on
equipment such as laptops with encryption (which masks data so that unauthorised users
cannot see or make sense of it). I ensure external data processors that support me are
legally and contractually bound to operate and prove security arrangements are in place
where data that could or does identify a person are processed.
Samantha Lewis is registered with the Information Commissioner’s Office (ICO) as a data
controller for samlewisnutrition and collects data for a variety of purposes. A copy of the registration is available through the ICO website.
- How long do you hold confidential information for?
All records held will be kept for the duration specified by guidance from our
professional association BANT.
- Website technical details
proper technical functioning of the website. The cookies used contain random strings of
characters alongside minimal information about the state and session of the website – which
in no way collects or discloses any personal information about you as a visitor.
purely technical fashion with no individually identifiable information. Note also our statement
Most web browsers allow some control of most cookies through the browser settings. To find
out more about cookies, including how to see what cookies have been set and how to
manage and delete them, visit www.allaboutcookies.org
I do not utilise google analytics for any marketing or trend analysis purposes
I therefore make no use of personally identifiable information in any of the statistical reports I use from this package.
If you have a complaint regarding the use of your personal data then please contact me by
writing to the Data Controller Samantha Lewis at email firstname.lastname@example.org and I will do my best to help you.